A dog relaxing at home
Photo by Laura Roberts on Unsplash

Family of five with a pet dog housed after fire

The Problem

In 2024, a faulty household appliance caused a house fire destroying bedrooms, bathrooms and a walk-in wardrobe for a family in the Sutherland Shire. After the incident, the family remained in the property and were sleeping in the living area, but as there was a strong smell of smoke so they sought temporary accommodation through their insurer.

The Solution

Boutique was contacted and was able to relocate the family into temporary accommodation in a pet friendly house in South Caringbah, allowing the family of five to stay near the children’s schools.

The Outcome

As the insurer commenced work, the family extended their stay several times. As a specialist provider of emergency accommodation, Boutique were able to ensure the family did not need to relocate to different houses during their insurance claim, and were able to carry on their lives with as much stability as possible given the circumstances.

"The team at Boutique Property Hosts supported us with beautiful accommodation and a helping hand during a very difficult time following a house fire. We always felt Boutique had the interests of our family of 5 + dog at the centre and we will be forever grateful to them for providing compassionate and knowledgeable direction in finding the best solution for our family. We highly recommend Boutique to provide the right kind of accommodation and advice in what can be some of the most difficult times in life. A true beacon of integrity."

In 2024, a faulty household appliance caused a house fire destroying bedrooms, bathrooms and a walk-in wardrobe for a family in the Sutherland Shire. After the incident, the family remained in the property and were sleeping in the living area, but as there was a strong smell of smoke so they sought temporary accommodation through their insurer.

Boutique was contacted and was able to relocate the family into temporary accommodation in a pet friendly house in South Caringbah, allowing the family of five to stay near the children’s schools.

As the insurer commenced work, the family extended their stay several times. As a specialist provider of emergency accommodation, Boutique were able to ensure the family did not need to relocate to different houses during their insurance claim, and were able to carry on their lives with as much stability as possible given the circumstances.

The team at Boutique Property Hosts supported us with beautiful accommodation and a helping hand during a very difficult time following a house fire. We always felt Boutique had the interests of our family of 5 + dog at the centre and we will be forever grateful to them for providing compassionate and knowledgeable direction in finding the best solution for our family. We highly recommend Boutique to provide the right kind of accommodation and advice in what can be some of the most difficult times in life. A true beacon of integrity.

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If your family has been displaced by an insurance claim, we can help you find a comfortable home close to your community.

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