A parent and child relaxing together at home
Photo by Vitaly Gariev on Unsplash

Family of four plus dog housed after storm damage

The Problem

In 2024, a family of four with two adult children experienced a house flood after a storm in Sylvania and sought temporary accommodation during the assessment and repairs of their home. The family spent several weeks between hotels and AirBNB properties in the initial weeks of their home insurance claim. This was not adequate as several family members studied and worked from home, their pets had to be housed in a kennel, and the experience of moving frequently was difficult.

The Solution

The family found Boutique and were temporarily housed for three months in a near-new duplex in Woolooware.

The Outcome

The family were able to get on with their lives while their insurance works were undertaken and made their home safe to live in again. Thanks to Boutique, they were able to continue to work from home and study, while keeping their pets with them.

"I had an amazing experience with Boutique Property Hosts. We were looking for short term accommodation as our property got flooded due to storm. The team at Boutique were very helpful and were able to arrange the accommodation in short notice. I was so pleased with the service we received and will definitely use Boutique Property Hosts if we need accommodation again. The customer service is excellent. They were accommodating and responsive to my questions and went above and beyond to help my family."

In 2024, a family of four with two adult children experienced a house flood after a storm in Sylvania and sought temporary accommodation during the assessment and repairs of their home. The family spent several weeks between hotels and AirBNB properties in the initial weeks of their home insurance claim. This was not adequate as several family members studied and worked from home, their pets had to be housed in a kennel, and the experience of moving frequently was difficult.

The family found Boutique and were temporarily housed for three months in a near-new duplex in Woolooware.

The family were able to get on with their lives while their insurance works were undertaken and made their home safe to live in again. Thanks to Boutique, they were able to continue to work from home and study, while keeping their pets with them.

I had an amazing experience with Boutique Property Hosts. We were looking for short term accommodation as our property got flooded due to storm. The team at Boutique were very helpful and were able to arrange the accommodation in short notice. I was so pleased with the service we received and will definitely use Boutique Property Hosts if we need accommodation again. The customer service is excellent. They were accommodating and responsive to my questions and went above and beyond to help my family.

Need temporary accommodation?

If your family has been displaced by an insurance claim, we can help you find a comfortable home close to your community.

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