Privacy Policy

Last updated: March 2026

1. Introduction

Boutique Property Hosts is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Information we collect

We may collect the following personal information:

  • Name, email address, phone number, and postal address
  • Booking and accommodation details
  • Insurance claim reference numbers (when applicable)
  • Payment information
  • Information provided through our website contact forms
  • Website usage data (via cookies and analytics)

3. How we use your information

We use your personal information to:

  • Provide and manage temporary accommodation services
  • Communicate with you about your booking or enquiry
  • Coordinate with insurers and booking agents on your behalf
  • Improve our website and services
  • Comply with legal obligations

4. Sharing your information

We may share your personal information with:

  • Insurance companies and booking agents involved in your accommodation
  • Service providers who assist in operating our business (e.g. cleaning, maintenance)
  • Government authorities if required by law

We do not sell your personal information to third parties.

5. Cookies and analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is collected anonymously and is used to improve the website experience. You can disable cookies in your browser settings.

6. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Access and correction

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details below.

8. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact

If you have any questions about this privacy policy or how we handle your personal information, please contact us at hello@boutiquepropertyhosts.com.au or call 1300 994 554.